Our advices of use
In order to fully ensure the longevity of your products, it is recommended to take some precautions of use. In order not to alter the shape of your article, be careful not to impose on it contents that are too voluminous or unsuitable for its use. When you are not wearing it, it is advisable to keep it dry and protect it from light in its protective cover.
L/UNIFORM canvas are coated, which gives them water-repellent, waterproof and stain-resistant properties. They are highly resistant to abrasion and tearing. They can soften with use. Repeated contact with raw textiles (jeans) or dark colored fabrics may stain the lighter ones.
Upkeep of the canvas should be carried out regularly by dusting it down with a soft rag, a crepe eraser and a lint roller. Do not allow any stains to dry and become incrusted.
To clean your bags, use a natural soap such as « Le Détachant ». Lather the soap and brush the canvas with circular motions (be careful not to brush the leather or strap finishes). Leave for 10 minutes if stains persist. Then, remove the soap with a non-abrasive sponge, moistened with clear water, until complete rinsing and dry with a cloth (it is not recommended to put the article directly under water). Let the canvas dry completely before storing or using your bag. We also recommend that you re-waterproof your item once it is completely dry.
Washing machine, or using pressure washer, or chemicals using is strictly forbidden.
Our calf’s leather is full-grain, the guarantee of a high quality in a material with a regular grain, which will acquire an homogenous patina over time. It is dyed in the mass, dry-rolled for greater smoothness and treated to be protected from water.
To preserve the beauty of the products, they must be kept away from moisture and any source of heat. Use a soft, clean and dry rag to clean them. If necessary, use a special natural milk colorless leather for nourishing it.
In case of return of your article, the guarantee will not be ensured if these recommendations are not respected.
Your article can be personalized with a silkscreen-printed monogram. This technique guarantees not only a permanent, intense color but also good opacity. However, sometimes the monogram may peel since the canvas has been treated manually. If this happens, we can redo it for you without any problem.
The repair service
The after-sales service of L/UNIFORM will be able to proceed to the repairs of wear of your articles.
We invite you to contact us by e-mail: email@example.com giving us the purchase information (name of the model and date of the order), specifying the repair to be done and attaching photos of the area to be repaired.
Your request will be studied by our after-sales service to propose the most appropriate solution.
For more information we invite you to contact our Customer Service at +81 (0)3 6812 2930 or firstname.lastname@example.org, or to go to our shop L/UNIFORM Marunouchi, Chiyoda-ku, Tokyo 100-0005 Japan.